IT Support Coordinator

NewCo Communications - hace 30+ días
NewCo Communications
NewCo Communications is a Belgium-founded contact center, specialized in Customer Service. We operate from Spain (Barcelona & Valencia) and Morocco (Casablanca). To support the growth in our Valencia office, we are looking for an IT coordinator with experience in providing 1st nd-2nd IT support. If you are able to work independently as well as in a team, and your English level is advanced, then this is your chance to strengthen our growing IT department!RequirementsAs an IT Support coordinator, your responsibilities include:Basic network supportMonitoring network performanceProvide local and remote end user support (B2C)Administration and deployment tasks in Azure Active directory and IntuneAvoid and follow up on security breachesParticipating in technical projectsPerforming application acceptance testsGenerate documentationMaintaining a strong customer relationshipRequirementsExperience in providing 1st nd -2nd level support preferably in a cloud solution Advanced MS Office and MS Windows OS knowledge Good knowledge of Active Directory is a proExperience with application support and deploymentAnalytical mindset and a proactive attitude Strong communicator (both verbally and written) Service minded and able to handle conflicts in a constructive manner Solution-oriented approach without losing eye for detail Motivation to contribute to our customer satisfaction and business success Excellent level of English (both written and spoken) Experience as 1st -2nd level IT support employee IT degree or certificates like MCSA are a plusBenefitsTax-free benefits as Ticket restaurant, Ticket transport, Health insurance,...A fun and friendly work environment with an open atmosphere Free Spanish language classes Competitive salary 23 holidays per year and compensation for worked local Bank HolidaysSeveral company events per year A fun, friendly and people-focused work environmentGrowth opportunitiesOpen atmosphere in which employee suggestions and ideas are heard
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